Resources

The APS Employee Census Report 2025 is an annual survey that collects confidential feedback from PWSS employees.

The PWSS Census Action Plan 2025-26 outlines the target areas and related actions based on the results.

The social media factsheet is designed to help MOP(S) Act employees understand social media and how they can use it responsibly and effectively in both personal and professional life.

Email template to request written support for Ad hoc training

Email template to request written support for studies assistance

Recruiting for Capability

Volunteers working in Commonwealth Parliamentary Workplace can register for a Working With Vulnerable People (WWVP) or Working With Children (WWC) check on the Red Cross website. Once an online application for a WWVP/WWC check is completed, this cost could be reimbursed. Noting the WWVP/WWC check is not transferable between states, so be sure to update it if you move. Checks are usually valid for 5 years, but check the expiry date.

The Manager’s Toolkit resource consolidates a range of essential information and resources to support electorate offices to understand requirements and establish strong and consistent procedures and processes.

PWSS Academy runs this training course and everyone employed under the MOP(S) Act, including existing Commonwealth Parliamentary Workplace staff, are encouraged to complete this one hour course.

De-escalating Challenging Conversations training course is run by PWSS Academy. This 1 hour session supports Commonwealth Parliamentary Workplace staff to maintain safe and effective communication during challenging interactions, whether in person, in writing or over the phone. Participants are encouraged to explore their existing strategies and discuss additional techniques that are useful for their specific context.